iphone 6s and IOS 13 not syncing

Unregistriert · 5. Januar 2020

Really odd issue. I had IOS 12 downloaded and haven't updated to the latest beta version IOS 13 and pop up shows every time to update your iPhone and once I did the battery dies and my phone stuck there and after show the screen to attach with iPhone need to restore.

The problem starts here when I connect iPhone to iTunes and at first, it starts syncing but (updating through iTunes) but after a few minutes, it just disconnects without updating the software.

PS: I've tried to restore it but that couldn't work either.

Anyone had this issue?

textilfreshgmbh · 5. Januar 2020

With the update to iOS 13 there were various battery problems - the battery display drops sharply for many users. I can not say whether it is because no update works. Possibly. battery status should be reset at Apple Service.
For other users, it helped to download the update again - to do this, look in the apps listed under "Settings-General-Device-Storage for the old update and delete it before a new one is loaded.

nathandev · 6. Januar 2020

thanks for your reply, but the problem is I can't get into the phone this neither the update or restores works when I tried to reset it, it just takes time and after a few minutes nothing, should I change the battery?

textilfreshgmbh · 6. Januar 2020

If you don't get on the phone, there is probably only one reset left. To do this, hold down the Home button and the tandby button for 10 seconds - only let go when the screen goes out!

nathandev · 7. Januar 2020

Tried that already screen goes off but then the same screen shows up with the iTunes icon. When I attached it to iTunes there's two options update or reset and update. I tried both but after some time the phone disconnecting automatically.

Any experienced?

textilfreshgmbh · 7. Januar 2020

No idea what else it might be - maybe the Apple service will help you.